Privacy Policy

About this Privacy Policy

Jeremy Curtis Coaching and Consulting Pty Ltd ("we", "us", or "our") recognises the importance of privacy for our clients and their teams, just as we do for our own.

We are committed to safeguarding the privacy of our clients and their employees and are transparent about how we collect, use, and manage personal information. This Privacy Policy details our practices in handling personal information both on behalf of our clients and directly from our clients and their employees when delivering our services.

Please review this policy carefully to understand how we handle your personal information. If you have any questions or concerns, please do not hesitate to contact us at the details provided below.

About Jeremy Curtis Consulting and Your Information

Jeremy Curtis Coaching and Consulting Pty Ltd specialises in leadership and business growth services. Our services involve collecting, processing, and storing data about potential clients, active clients, and their employees, which includes personal information but excludes sensitive information.

Our operations are based in Sydney, Australia, and we utilise third-party services like Google and WIX for information management and data processing, some of whose servers may be located overseas.

We ensure that personal information is only used strictly for the purpose of delivering our services, as further detailed in this policy.

What Personal Information Do We Collect?

Client Information: This may include contact details such as names, titles, addresses, email addresses, and phone numbers, along with other necessary information like banking details for billing and transaction purposes, and details about your business activities to customise our services to your needs.
Interaction Data: Information on how clients interact with our services, including usage data and engagement levels with our platforms.

Personal Information Collection Modalities

Registration for our services
Contracts with Jeremy Curtis Coaching and Consulting Pty Ltd
Client support interactions
Subscriptions to our newsletters or blogs
Site visits

Clients are free to opt-out of providing personal information, which may affect our ability to deliver certain services.

Why Do We Collect Personal Information?

To deliver and enhance our services
To manage billing and user accounts
To resolve support issues and answer inquiries
To update our operational records and keep contact details current
To offer updates on services and promotional messages
To comply with legal and regulatory obligations

Aggregation of Non-Personal Data

We may also collect, use, and share aggregated data such as statistical or demographic data for any purpose. This data does not directly or indirectly reveal your identity and may be used to enhance the services we provide to you.

Security of Your Personal Information

We are dedicated to protecting the security of your personal information through rigorous technical and organisational measures. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security due to the inherent vulnerabilities of online data transmission.

Data Retention

We retain personal information only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods mandated by legal, contractual, or similar obligations, for resolving, preserving, enforcing or defending our legal and contractual rights, or needed to maintain adequate and accurate business and financial records.

Information Sharing and Disclosure

We only disclose personal information to third parties when necessary for the provision of our services, including to service providers like Google and WIX. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Your Rights and Choices

You have rights under data protection laws in relation to your personal information, including the right to access, correct, or delete the information we hold about you.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please email us at info@jeremycurtisconsulting.com.au.

Last Updated: 13 May 2024